07-17-2019 03:20
07-17-2019 03:20
Hello,
My children have been gifted the new Fitbit Inspire. Please advise how I can create a family account for them. I have tried but I am only given the option for Fitbit Ace and Ace 2 as device options. Both my children are younger than 18. I need to set up an account for each of them to set the device to our country time and settings.
Your prompt assistance will be appreciated.
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07-17-2019 04:15
07-17-2019 04:15
That makes it difficult. You cant set them up with the Inspire on a Family account and they are too young for their own Fitbit accounts unless you lie about their ages. That is up to you - I am not recommending it - but it means you don't have access to all they do in their accounts.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
07-17-2019 03:28
07-17-2019 03:28
Hi @SamanthaJ286 You cant set up a family account for the Inspire or Inspire HR. It is not possible. The only trackers supported on the Family Account are the Ace and Ace 2. How old are your kids? If they are older than 13 they can have their own account.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
07-17-2019
03:58
- last edited on
04-26-2022
13:49
by
EdsonFitbit
07-17-2019
03:58
- last edited on
04-26-2022
13:49
by
EdsonFitbit
Hello NellyG
My kids are 11 & 9.
Sent from my iPhone
Moderator edit: personal info removed
07-17-2019 04:15
07-17-2019 04:15
That makes it difficult. You cant set them up with the Inspire on a Family account and they are too young for their own Fitbit accounts unless you lie about their ages. That is up to you - I am not recommending it - but it means you don't have access to all they do in their accounts.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
07-17-2019
04:52
- last edited on
04-26-2022
13:50
by
EdsonFitbit
07-17-2019
04:52
- last edited on
04-26-2022
13:50
by
EdsonFitbit
Thank you NellyG
Sent from my iPhone
Moderator edit: personal info removed
08-01-2019 12:24
08-01-2019 12:24
Just want to mention that we are in the same situation. We gave the Inspire as a gift to our 12 year old kid. Very disappointing that it is not possible to have him included in the joy of tracking runs.
10-26-2021 16:40
10-26-2021 16:40
Totally agree. A 12 yo is caught in the middle. They don’t like the the animations anymore. But as a parent we still need that control.😢
12-25-2021 13:34
12-25-2021 13:34
Agree! My 12 yo daughter received the Inspire 2 from her grandparents for Christmas today. We can’t put her on the family account, so now we either lie about her age & jeopardize safety online, or we just return the thing. So much for promoting good health practices in middle schoolers!