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Fitbit Inspire goal celebration does not work

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I Bought a inspire several days ago and the goal celebrations do not seem to work. I have restarted it, multiple times, i have unregistered it and registered it again, and have changed to another main goal and back with no success, can anyone help me?

 

Mobile syncing device: Iphone 7 rose gold 

 

 

Moderator edit: updated subject for clarity

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@Yegor It's great to see that you've visited the Fitbit Community! Sorry for the delay in my reply.

 

Let me help you with your Inspire not showing celebration when you reach your goals and thank you for troubleshooting this issue. Start by checking that it isn't in the do not disturb mode by long pressing the button. If the issue persists try removing the goal (or change it for a different metric goal like calories and distance), save and sync then reenable the original goal.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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@Yegor It's great to see that you've visited the Fitbit Community! Sorry for the delay in my reply.

 

Let me help you with your Inspire not showing celebration when you reach your goals and thank you for troubleshooting this issue. Start by checking that it isn't in the do not disturb mode by long pressing the button. If the issue persists try removing the goal (or change it for a different metric goal like calories and distance), save and sync then reenable the original goal.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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Yes, Thank you! It work again!

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@Yegor thank you for the update and reply.

 

Really happy to hear that the issue was resolved with my previous instructions and thank you so much for confirming this as it may help other members in the same situation. Hope you keep reaching your goals and stay safe.

 

I'll be around!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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