Fitbit Inspire has green lights flashing but no display.

[wiggi72]

I purchased my Inspire on 3/10/19 so not that long ago and I have had nothing but trouble with it. I have had other fitbit devices before this and have always had good use out of them but this one is I'm sorry to say is a piece of junk. It won't live sync and I have to manually sync to get it to register. I have had to reset it far to many times for a new device. The battery life has not been what they said it would be and now the final straw is that the green light is flashing but I now have no display. It will still sync but it's not much good as a watch or for any information for that matter. I purchased this Duty Free as I live outside of Australia and bought it on my way out as my last fitbit band had broken the night before and fallen off while I was out and about, otherwise I would never have purchased it DF as it cost the same anyway - not benefits there. How can I now get it replaced for a better model, or just plain get my money back so I can purchase something that actually does what it says it will.

[YojanaFitbit]

Hi @wiggi72, thanks for reaching out the Fitbit Forums.

Thanks for all the details about the issues that you're having with your Inspire HR. I really appreciate all the troubleshooting steps that you've tried until now. Sorry you feel that way about this model. I've requested a case on your behalf. You should soon receive an email from Customer Support. Please reply with the information that they need to check your options.

I'll around in case that you need anything else.