help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Inspire is not tracking heart rate

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-16-2021 19:34 - last edited on ‎06-17-2021 05:13 by Fitbit Moderator

‎06-16-2021 19:34 - last edited on ‎06-17-2021 05:13 by Fitbit Moderator

My Fitbit inspire will not display my BPM. I’ve tried updating my Fitbit app and reinstalling my watch but it did not work.

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎06-17-2021 05:12 - last edited on ‎02-11-2025 04:26 by Fitbit Moderator

‎06-17-2021 05:12 - last edited on ‎02-11-2025 04:26 by Fitbit Moderator

@dmetzs Welcome to our Fitbit Community. Regarding the heart rate tracking issue that your Fitbit Inspire has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

I'm afraid that the Fitbit Inspire doesn't track heart rate. The Inspire HR does have this feature. For more information, please check out the Inspire's manual so you can check out its features.

See you around.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes

‎06-17-2021 08:34

In response to JuanJoFitbit

‎06-17-2021 08:34

Is the model HB412 the Inspire or the Inspire HR?

Sent from my iPhone
Best Answer
0 Votes

‎06-19-2021 04:07

In response to dmetzs

‎06-19-2021 04:07

@dmetzs Thank you for getting back. Regarding your question, the model is for the Fitbit Inspire.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes