Fitbit Inspire no longer vibrates

[MaureenH]

I still get alarms and notifications on my Fitbit Inspire but it no longer vibrates. Can you tell me how to fix this?

[LiliyaFitbit]

Welcome to the Fitbit Community, @MaureenH. 

I am sorry to hear your Fitbit Inspire no longer vibrates. Thank you for letting me know that you still get alarms and notifications, I am here to help. I recommend restarting your device by following the steps from this help article: How do I restart my Fitbit device?

Please find additional troubleshooting instructions at Why didn't my Fitbit device alert me?

Keep me posted on the outcome. I'll be around if you have any additional questions.

[MaureenH]

I restarted my Fitbit and got the smile okay but no vibration. I then set a timer for one minute to see if it would vibrate then but it didn’t. So unfortunately a restart didn’t fix the problem. Please help if you have any other ideas.

Sent from iPhone.

Moderator edit: personal info removed

[LiliyaFitbit]

Hi @MaureenH, thank you for your reply.

I appreciate your troubleshooting efforts and the additional details. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

Let me know if you have any questions.