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Fitbit Inspire not a Bluetooth option

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‎12-26-2019 04:39

‎12-26-2019 04:39

My daughter just got a Fitbit Inspire for Xmas. The device doesn’t appear as a Bluetooth device on her iPhone SE, nor any other device we tried (iPhone 8, iPad 1, iPad 2). I tried all the troubleshooting online and still doesn’t work 

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‎12-27-2019 12:42

‎12-27-2019 12:42

Hi @GianniDM, thanks for reaching out the Fitbit Forums. Welcome!

 

Thanks for all the details about the issues that you're having with your daughter's  Inspire. I really appreciate all the troubleshooting steps that you've tried until now. Sorry to hear those steps didn't work for you. We strive for excellent customer service and customer satisfaction remains our number one goal. I've checked with our support team and apparently they already took your case under their wings. 

 

I'll around in case that you need anything else.

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‎12-28-2019 07:15

In response to YojanaFitbit

‎12-28-2019 07:15

Yes, thanks a lot
--
Gianni & kids
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