06-01-2020
09:43
- last edited on
06-04-2020
09:58
by
AlvaroFitbit
06-01-2020
09:43
- last edited on
06-04-2020
09:58
by
AlvaroFitbit
I bought this fitbit about 2 months ago. I HATE IT! The screen goes blank for a couple of days. Nothing I do brings it back up. I have trouble getting it to sync to my android phone but once it does it will update my steps. I am not able to sleep with it because the battery is down to 50-60% by 7:00pm. This was a waste of money
Moderator edit: updated subject for clarity
06-04-2020 09:59
06-04-2020 09:59
@Mae-Mae It's great to see that you've visited the Fitbit Community!
Let me help you with your Inspire not working as it should. Try cleaning the contacts using cotton swab with rubbing alcohol, then charge it by plugging it for a couple of hours directly to your computer's USB port (try different ports) or use an UL-certified USB adapter. After this, restart your device and see how it behaves. You can follow these instructions to help improve the battery life.
Regarding the syncing issues you can try the following:
The restart in these instructions should help with the display getting stuck.
Let me know how it goes.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!