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Fitbit Inspire not pairing with iPhone

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Hi,

I just got an inspire Fitbit but I’m having trouble pairing it with my iPhone. I tried to install the app again, reboot the phone, turn on and off the Bluetooth, update the iOS (it’s 13.3) but no matter what, it does not pair with the Fitbit 

 

Moderator edit: Subject for clarity

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Nice to see that you're digging into the Fitbit Forums @arnta, let me give you a warm welcome to our community.

 

Thank you for sharing this information with us. I really appreciate all the steps that you've done until now. Sorry to hear that your Fitbit is not connecting properly. Have you tried the steps here: Why can't I set up my Fitbit device? 

 

What model of phone are you using?

 

I'll be around in case that you have questions about this.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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Nice to see that you're digging into the Fitbit Forums @arnta, let me give you a warm welcome to our community.

 

Thank you for sharing this information with us. I really appreciate all the steps that you've done until now. Sorry to hear that your Fitbit is not connecting properly. Have you tried the steps here: Why can't I set up my Fitbit device? 

 

What model of phone are you using?

 

I'll be around in case that you have questions about this.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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