Fitbit Inspire not pairing with new iPhone bluetooth

[thomjet]

Got new iPhone SE2020, and Yes, have updated to ios13.5. But even before iOS update, inspire did pair with new phone bluetooth, and then went away.  Ive tried everything; reboot, delete and download Fitbit app, turn phone off/on, bluetooth off/on...sometimes the Inspire shows up on the bluetooth, and then goes away. Does not STAY connected!

Moderator edit: updated subject for clarity

[AlvaroFitbit]

@thomjet Thanks for stopping by! Sorry for the delay in my reply.

Let me help you with your Fitbit Inspire not connecting to your iPhone. Is there a reason you need to connect directly to your phone's bluetooth? The syncing is handled by the Fitbit app. Still if you wish you can try the following:

1. Go to your phone's bluetooth settings and remove all devices listed there.
2. Restart your phone and restart your device. 
3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
4. You can find troubleshooting instructions here.

Let me know how it goes.

[Stella99]

Hopefully you are lucky and yours is a 'one-off' type problem. There's a whole thread on the bluetooth connection issue here https://community.fitbit.com/t5/Inspire-Inspire-HR/Repeatedly-loses-Bluetooth-connection/m-p/4277717...

[AAclark730]

I have the exact same issue with an iPhone SE2020 and the inspire HR. Half an hour chatting with customer service and restarting/resetting every setting and every device and nothing has changed. Glad/sorry to know I’m not alone in the struggle. Putting my hopes into an update that will fix the problem. 

[thomjet]

As I stated I did all those troubleshooting steps, TOO many times!  I thought I had it solved the other day, when it connected for a brief time, then went away. During the connection period I received a phonecall and was notified on my Inspire, but multiple text attempts did not come through. 
I am well aware of the community boards posting this issue for well over  a year. FITBIT....do something!!!!

[thomjet]

Nowhere is where it went! 
As I stated I did all those troubleshooting steps, TOO many times!  I thought I had it solved the other day, when it connected for a brief time, then went away. During the connection period I received a phonecall and was notified on my Inspire, but multiple text attempts did not come through. 
I am well aware of the community board postings on this for well over a year. 
FITBIT...do something!

[thomjet]

And one more thing...I need to rely on LUCK to get this issue corrected?