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Fitbit Inspire not syncing with my phone

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‎09-29-2020 12:20 - last edited on ‎10-01-2020 04:13 by Fitbit Moderator

‎09-29-2020 12:20 - last edited on ‎10-01-2020 04:13 by Fitbit Moderator

Hi I have a huawei p30 light and I'm having problems with synchronisation of my fitbit inspire now when I received the fitbit after charging it I was able to sync  both but now I can't sync with my phone 

 

 

Moderator edit: updated subject for clarity

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‎10-01-2020 04:12

‎10-01-2020 04:12

Hi @Cfg58, welcome to our Fitbit Community! I'd like to follow up and help you with your Fitbit Inspire since it won't sync with your Huawei P30 Lite.

 

Please follow the troubleshooting steps that are listed in this help article. After this, try syncing your Fitbit device and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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