Fitbit Inspire not turning on

[Isobelheath]

Hi there, 

my Fitbit Inspire has not worked for around a month now. I have tried trouble shooting and other comments made on the forum such as checking if it vibrates when it is put on charge but nothing is working. I was wondering if I could get some help. Thanks 

Moderator edit: format

[DavideFitbit · Accepted solution]

Hi, welcome to the Fitbit Community forums @Isobelheath.  

Thank you for sharing that you've been having trouble with the screen of your Inspire not turning on and confirming that you already tried a few troubleshooting steps. 

I've gone ahead and sent your information to the Customer Support team for further assistance with this, so you should be getting a reply soon.

Have a nice day! 

[KarieAnn85]

Mine just started doing the samething tonight. Not even any vibration its like it's dead except it has a full battery.

[Isobelheath]

Hi, yes it’s soo frustrating especially when the Fitbit is less than 9
months old . Hopefully I’ll get it sorted out soon and you too . X

[DavideFitbit]

Welcome to the Fitbit Community forums @KarieAnn85.  

Thank you for sharing that you've been experiencing the same problem with the Inspire not turning back on. 

I've proceeded to send your information to the Customer Support team for further assistance with this as well, so you should be getting a reply soon.

Let me know if you have further questions.