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Fitbit Inspire records too many steps

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‎09-06-2020 09:47 - last edited on ‎09-07-2020 05:07 by Fitbit Moderator

‎09-06-2020 09:47 - last edited on ‎09-07-2020 05:07 by Fitbit Moderator

Fitbit recording at least two or three times too many steps. Help?

 

 

Moderator edit: updated subject for clarity

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‎09-07-2020 05:06

‎09-07-2020 05:06

Hi @SourisBeach, welcome to our Fitbit Community! Regarding the huge amount of extra steps that your Fitbit Inspire has recorded, I was able to get in touch with our Support team and was told that they assisted you via chat. In case the issue persists, contact them with the reference number they provided and they'll be happy to follow up and assist you accordingly.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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