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Fitbit Inspire screen shows time and calories burned only

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‎09-18-2020 12:37 - last edited on ‎09-19-2020 04:19 by Fitbit Moderator

‎09-18-2020 12:37 - last edited on ‎09-19-2020 04:19 by Fitbit Moderator

Device worked fine since end of June. Now screen will only show time and calories burned, not step count or anything else. Can I restart?

 

 

Moderator edit: updated subject for clarity

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‎09-19-2020 04:18

‎09-19-2020 04:18

Hi @Ianzday, welcome to our Fitbit Community! I'd like to follow up and help you with your Fitbit Inspire since the screen doesn't show the step count and other stats.

 

Regarding your question, yes. Please restart your Fitbit Inspire as described in this help article. After this, change the clock face to one that shows all the stats you need. To do so, follow the steps listed in this help page. Finally, check out your Fitbit Inspire and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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