05-04-2020 16:03
05-04-2020 16:03
My Fitbit Inspire that I've had for only 9 months is no longer charging, I've had it plugged in since yesterday evening, I have cleaned the dust off and have checked to make sure there is no short in the plug I have plugged it into different outlets and now have it plugged into my computer and at least the last 3-4 hours and it is only at 7%.
05-04-2020 18:58
05-04-2020 18:58
Hi @DreaMD1947 Fitbit can actually "see" what's going on with your battery. Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options
05-05-2020 17:38
05-05-2020 17:38