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Fitbit Inspire will not charge or turn on out of the box

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I have an Inspire and when I removed it from the box and put on the charger overnight. I tried to turn it on and nothing happened. When I connect the charger I feel a vibration.

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Hi @frostym5444  these devices charge within a few hours at most, so having it on the charger overnight is a bit much for it. Did you try restarting it?

Stepping in the U.S.A. since September 2013. Android 14

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Hi @frostym5444  these devices charge within a few hours at most, so having it on the charger overnight is a bit much for it. Did you try restarting it?

Stepping in the U.S.A. since September 2013. Android 14

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yes I have

 

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Chat support is the fastest way to get help. https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

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