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Fitbit Inspire won't provide sleep score data properly

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‎01-17-2021 10:08 - last edited on ‎01-18-2021 03:29 by Fitbit Moderator

‎01-17-2021 10:08 - last edited on ‎01-18-2021 03:29 by Fitbit Moderator

I would love to find out why my fit bit sleep score is no longer detailed, the first night I had it it was detailed with deep and rem sleep now it only shows awake it asleep?? 

 

Please help! Done everything on these other topics!

 

 

Moderator edit: updated subject for clarity

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‎01-18-2021 03:28

‎01-18-2021 03:28

Hi @Ewebbbb, welcome to our Fitbit Community. Regarding the sleep score tracking issue that your Fitbit Inspire has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

 

In order to avoid providing the same information, let me know what troubleshooting steps you have tried. In the meantime, restart your Fitbit Inspire as described in this help article. After this, check out this help page, which explains how you get sleep score data tracked with your Fitbit device.

 

Finally, monitor your Fitbit Inspire and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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