help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Inspire won't swipe or charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-05-2019 15:12 - last edited on ‎11-06-2019 06:14 by Fitbit Moderator

‎11-05-2019 15:12 - last edited on ‎11-06-2019 06:14 by Fitbit Moderator

I've had the fitbit for 3 weeks and it has stopped swiping off of the clock. I have tried to charge it so that I can restart it but this doesn't seem to be working either. 

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎11-06-2019 06:24

‎11-06-2019 06:24

@Kazallen Welcome! It's great to see you around! 

 

Let me help you with your unresponsive Inspire. I suggest you do try a restart even if the screen doesn't show anything when plug it in. Was this the case? Please confirm it so I can see what other things we can do for this issue.

 

I look forward to your reply.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎11-06-2019 07:57

In response to AlvaroFitbit

‎11-06-2019 07:57

That's right it does not seem to be charging either.

Get Outlook for Android
Best Answer
0 Votes