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Fitbit Inspire won’t turn on

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‎09-21-2020 21:15 - last edited on ‎09-22-2020 04:29 by Fitbit Moderator

‎09-21-2020 21:15 - last edited on ‎09-22-2020 04:29 by Fitbit Moderator

Help! my Fitbit inspire is not powering on. It is new as of July and is fully charged (even says so in the app). Not sure how to turn in back on!

 

 

Moderator edit: updated subject for clarity

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‎09-22-2020 04:29

‎09-22-2020 04:29

Hi @Rsthein, welcome to our Fitbit Community! I'd like to follow up and help you with your Fitbit Inspire since it's not turning on even though it's fully charged.

 

Please let me know if your Fitbit Inspire vibrates when you put it on the charger. In the meantime, try the troubleshooting steps that are listed in this help article. After this, charge your Fitbit device for 2-3 hours and see if it turns on.

 

Looking forward to your response.

JuanJo | Community Moderator

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