help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit app doesn’t allow to open Inspire HR to setup silent alarm.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-10-2021 20:20

‎03-10-2021 20:20

Greetings. Fitbit app on iPad suddenly stoped  openning Inspire HR to setup/change silent alarm. The app just shut down after I click on Inspire HR. I restarted the device several times. Didn’t help.Thank you.

Best Answer
Labels:
4 REPLIES 4

‎03-11-2021 03:24

‎03-11-2021 03:24

@Tatyanass Thanks for joining us! 

 

Thank you for troubleshooting this issue. I suggest you log out from the app, restart your iPad and log back in. Also make sure that the app is up to date.

 

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎03-11-2021 05:07

In response to AlvaroFitbit

‎03-11-2021 05:07

@AlvaroFitbit  Thanks a lot for the advice. Didn’t help.. 😞

Best Answer
0 Votes

‎03-11-2021 05:56

In response to Tatyanass

‎03-11-2021 05:56

Greetings. I deleted the app and installed it again. The issue resolved.

Best Answer

‎03-11-2021 09:21

In response to Tatyanass

‎03-11-2021 09:21

@Tatyanass glad to hear that the issue was resolved and thank you for sharing what you did to fix it as it may help other members in the same situation.

 

Happy stepping and stay safe.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes