01-21-2020
14:59
- last edited on
01-22-2020
07:17
by
AlvaroFitbit
01-21-2020
14:59
- last edited on
01-22-2020
07:17
by
AlvaroFitbit
I had to uninstall the fitbit app from my phone as it was causing my phone battery to drain to where I would have to charge it more than once per day. I would have 60% power when I went to bed and when I woke up my phone would be dead. Anyone have that problem and know how to fix it?
Moderator edit: updated subject for clarity
01-22-2020
07:21
- last edited on
01-21-2025
07:46
by
MarreFitbit
01-22-2020
07:21
- last edited on
01-21-2025
07:46
by
MarreFitbit
@skindy Welcome! It's nice to have you on board!
Let me help you with your Fitbit app draining your phone's battery. Do you have the battery stats on your phone showing this (this helps to investigate the issue)? Has this happened just recently (ie with the latest version or with previous versions too)? Could you add the Fitbit app to the battery saver list on your phone (most phones include this feature)? Have you tried reinstalling the app and seeing if the issue persists?
I look forward to your reply.
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01-22-2020 12:49
01-22-2020 12:49
Same thing happens to my phone. I'm very upset and ready to ditch the Fitbit!
01-23-2020 17:48
01-23-2020 17:48
01-23-2020 17:51
01-23-2020 17:51