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Fitbit app has no sound on my mindfulness sessions

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‎03-14-2021 14:07 - last edited on ‎03-15-2021 04:05 by Fitbit Moderator

‎03-14-2021 14:07 - last edited on ‎03-15-2021 04:05 by Fitbit Moderator

Fitbit Inspire HR has no sound on my mindfulness sessions that I play on the Fitbit app

 

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎03-15-2021 04:07

‎03-15-2021 04:07

@slmorris05 I hope you are doing fine.

 

I suggest you log out from the app, restart your phone and log back in. If you are using and Android then make sure that your Fitbit app has all the permissions it needs by going to Settings > Apps > Fitbit.

 

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎05-30-2021 16:47

In response to AlvaroFitbit

‎05-30-2021 16:47

Cleared the apps storage force stopped logged out and rebooted android. Powered up, logged back in still NO sound on mindfulness videos or any how to videos.. 

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‎04-29-2022 10:05

In response to slmorris05

‎04-29-2022 10:05

I have had the same problem , I the downloaded the app on another device and have exactly the same problem. I spent about an hour chatting to customer support, but each time I had to reboot the phone or uninstall the app, the chat was obviously stopped and I had to repeat the process. When I said I was having the same problem on a different device I was told someone would be in touch with regard to the warranty! 

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