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Fitbit app not reading my Fitbit Inspire distance in kilometers

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‎03-16-2021 01:02 - last edited on ‎03-17-2021 04:48 by Fitbit Moderator

‎03-16-2021 01:02 - last edited on ‎03-17-2021 04:48 by Fitbit Moderator

When I sync my inspire my steps are correct so is my Calories and minutes active just not my distance in kilometers  they are way shorter than they should be it's not reading them properly 

 

 

Moderator Edit: Clarified subject

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‎03-17-2021 05:04

‎03-17-2021 05:04

@Jim87 It's nice to have you on board!

 


This is odd, try changing the units from km to miles, save and sync. After this log out from the app, restart your phone and log back in. Change the units back to the original configuration.

 

Hope this helps.

Alvaro | Community Moderator

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