Fitbit app not showing steps and other data

[Teresa-d]

Hello all,

l haven’t used my Fitbit in about 2 months, but last time I did use it, when I got I to the app it would show me the Steps for the day then the other categories. This time when I log in, it shows the calories burned, but I don’t see the steps or my workout time like it used to show. Was the app updated?

Moderator edit: updated subject for clarity

[AlvaroFitbit]

@Teresa-d It's good that the community is growing! 

Let me help you with your missing information. Usually when this happens is when you either create a new account with a different email so your data isn't in that account or if you have removed your tracker from the account. I suggest you log out from the app first and make sure you are logging into the correct account. Once this is done and if the issue persists then setup your tracker again on the account.

Let me know how it goes.