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Fitbit app shows notification for message when there isn't one

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‎05-10-2021 06:20 - last edited on ‎05-10-2021 09:43 by Fitbit Moderator

‎05-10-2021 06:20 - last edited on ‎05-10-2021 09:43 by Fitbit Moderator

For a couple weeks I have a red “1” on the fitbit app icon suggesting an update or message but I cannot find one. Cannot get rid of it either. Whats going on?

 

 

Moderator Edit: Clarified subject

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‎05-10-2021 09:46 - last edited on ‎11-28-2024 08:00 by Fitbit Moderator

‎05-10-2021 09:46 - last edited on ‎11-28-2024 08:00 by Fitbit Moderator

@BestNana58 It's good that the community is growing! 

Which phone are you using and which OS version is it running? I suggest you log out from the Fitbit app, restart your phone and log back in. Also make sure that the app is up to date.

Hope this helps.

Alvaro | Community Moderator

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