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Fitbit app stoped working on my iPhone

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‎04-11-2020 20:10

‎04-11-2020 20:10

My app on my phone was working this morning when I logged my weight for today. But I haven’t been able to log anything else since then. I want to log my food and water but nothing happens when I tap on it. I have restarted my Fitbit and turned my phone off and on several times. I don’t want to lose my data. 

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‎04-29-2020 13:06 - last edited on ‎06-11-2025 07:58 by Fitbit Moderator

‎04-29-2020 13:06 - last edited on ‎06-11-2025 07:58 by Fitbit Moderator

@MyKidzmom1990 It's great to see you in the Community! Sorry for the delay in my reply.

Let me help you with your unresponsive Fitbit app and thank you for troubleshooting this issues. Try logging out from the app, restart your phone and log back in.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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