04-24-2022
12:04
- last edited on
05-07-2022
11:27
by
DavideFitbit
04-24-2022
12:04
- last edited on
05-07-2022
11:27
by
DavideFitbit
I went for a swim 2 days ago and forgot to take off My Inpsire HR as it was over 75% charged then. After checking it in the evening
, it completely discharged the battery and shut off. After restarting I got the smiley face.
The battery empties right after taking Fitbit of the charger.
I've done all the restarting, plugging in, cleaning of the pins yesterday over and over.
I left it in a bowl of rice overnight, put it back on the charger and still the same. It just blinks at 1%, I See charging to 92% but then dead again.
please help
Thank you
Moderator edit: subject updated for clarity
05-07-2022
10:35
- last edited on
01-20-2025
08:50
by
MarreFitbit
05-07-2022
10:35
- last edited on
01-20-2025
08:50
by
MarreFitbit
Hello, welcome to the Fitbit Community forums, @MiBork.
Thank you for sharing that you've been experiencing this inconvenience with your Inspire HR and that you already tried a few troubleshooting steps.
In this case, since you already tried the restart and you continue to experience the same problem with the display not responding, I recommend that you get in touch with the Customer Support team for further assistance with this. They will let you know how to proceed.
The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.
Have a great day.