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Fitbit has stopped tracking my walks

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‎03-08-2022 10:49 - last edited on ‎12-18-2022 22:48 by Fitbit Moderator

‎03-08-2022 10:49 - last edited on ‎12-18-2022 22:48 by Fitbit Moderator

Something changed a couple of days ago in how Fitbit tracks my walking.  I haven’t changed any setting that I’m aware of.

Normally, I select “Exercise/Walk” before taking a walk.  When I’m done, the app shows a map of my route and I can analyze the various parts of the walk.  All of a sudden, that changed. Fitbit is still logging the walks as exercise and tracking my Zone minutes, but the map no longer shows up.  How do I get the map back?

 

Separate issue: is it possible that Fitbit is also having trouble tracking my cardio minutes?  I am still showing some cardio minutes but some of my strenuous exercise is only logging FatBurn.

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‎03-08-2022 19:01

‎03-08-2022 19:01

Map requires connection to phone GPS.  Check if you are still connecting to phone's GPS, or maybe changed setting to not use GPS.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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