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Fitbit inspire 7 Not sending data to my iPhoneiPhone 11+

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‎06-29-2022 17:05 - last edited on ‎12-18-2022 22:19 by Fitbit Moderator

‎06-29-2022 17:05 - last edited on ‎12-18-2022 22:19 by Fitbit Moderator

My inspire two shows all the data on the screen and indicates it’s syncing 

but no data appears on my iPhone

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Accepted Solutions

‎06-29-2022 18:44

‎06-29-2022 18:44

Hello @Cheznirth 

Check to make sure your Fitbit App has the latest update. Then try logging out of the Fitbit App, force shut the app by swiping it upward. Now turn off your phone for about 1-2 mins then turn your phone back on and try logging back into your Fitbit App as usual with email address and password. Now sync your Inspire 2 and see if that resolved the issue. If the problem persist try uninstalling the Fitbit App and reinstalling again to see if that helps. 
😃 I hope this helps and gives you the answer you need. Please let me know and keep me posted on how it goes

View best answer in original post

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3 REPLIES 3

‎06-29-2022 18:44

‎06-29-2022 18:44

Hello @Cheznirth 

Check to make sure your Fitbit App has the latest update. Then try logging out of the Fitbit App, force shut the app by swiping it upward. Now turn off your phone for about 1-2 mins then turn your phone back on and try logging back into your Fitbit App as usual with email address and password. Now sync your Inspire 2 and see if that resolved the issue. If the problem persist try uninstalling the Fitbit App and reinstalling again to see if that helps. 
😃 I hope this helps and gives you the answer you need. Please let me know and keep me posted on how it goes

Best Answer

‎06-29-2022 19:24

In response to SunsetRunner

‎06-29-2022 19:24

Yes thank you so much it worked like a charm

Sent from kathy’s iPhone
Best Answer

‎06-29-2022 19:31

In response to Cheznirth

‎06-29-2022 19:31

That’s awesome @Cheznirth! 😃 I’m happy it worked out! Enjoy the rest of your evening and as always Happy Stepping! 

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