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Fitbit inspire and Samsung Note 10+

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‎12-03-2019 15:45

‎12-03-2019 15:45

Hi I'm a new Fitbit owner and im struggling to get my Fitbit going on the app. Can someone assist? Is this a compatibility issue?

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‎12-04-2019 06:28

‎12-04-2019 06:28

@ThevarS It's great to see that you've visited the Fitbit Community!

 

Let me help you setting up your new Inspire tracker. Your phone doesn't show as compatible but that doesn’t mean it won’t work it just means that it hasn’t been tested by our team. Please follow these instructions to set it up and these instructions to sync your tracker.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎12-04-2019 07:02

In response to AlvaroFitbit

‎12-04-2019 07:02

Thanks so much.  I managed to set it up n it's now functional . One of your members from the community stated he cleared all devices from his bluetooth. I did the same and worked pretty well

 

Regards 

Susan

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