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Fitbit not at all working.

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My fitbit inspire hr is not at all working only the screen is opening and its neither sliding up nor down and not responding to touch. Just stopped working all of a sudden and now its not at all responding . Please help me by guiding me.

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My husband's is doing the same thing. Can someone please help us. Thanks

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my inspire hr is not working at all. this is the 2nd one where the screen went black. I did everything required to fix the problem with no success. now the green lights are not on at all and when I go to my app it shows the battery is completely empty even after I've charged it. please help this is very frustrating

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