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Fitbit not showing weight or water after update

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‎05-08-2019 09:05 - last edited on ‎05-09-2019 07:00 by Fitbit Moderator

‎05-08-2019 09:05 - last edited on ‎05-09-2019 07:00 by Fitbit Moderator

My inspire hr updated this week and the device no longer shows my weight or water trackers even though they're on the app dashboard. Anyone know how to get them back? 

 

 

Moderator edit: Clarified subject & Labels

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6 REPLIES 6

‎05-09-2019 07:15

‎05-09-2019 07:15

Welcome to the Forums @SunsetRunner.

 

Thanks for bringing this up and sharing those details on when this happened.

 

In this case, I'd like to recommend that you try to restart your Fitbit. That will cause it to start working correctly and how the proper information again.

 

I look forward to your reply.

Lanuza | Community Moderator

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‎01-10-2020 03:02

‎01-10-2020 03:02

Im having the same issue. Won't display weight, aleep or water intake.

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‎01-10-2020 03:03

In response to LanuzaFitbit

‎01-10-2020 03:03

I have tryed a soft restart and it atill doesn't work/display those 3 stats.

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‎01-10-2020 08:32

‎01-10-2020 08:32

I don't think my Inspire HR ever showed weight or water intake. How did you activate these features?

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‎03-02-2020 15:51

In response to Max031007

‎03-02-2020 15:51

Those 3 stats not working on my Inspire HR at all. How do we get the display to work??

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‎06-23-2021 12:51

‎06-23-2021 12:51

I have the same thing. Sleep and water does not work anymore 🤷‍:female_sign:

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