help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit quit working after swimming

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-24-2022 05:33

‎06-24-2022 05:33

Please help, I went swimming yesterday and my Fitbit won't turn back on. I've have tired charging it and  reset it. I get a flash of the smiley face and sometime a white line appears but then disappears. The app says the battery is empty. Please can someone help me. 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-24-2022 06:19

‎06-24-2022 06:19

Hi @MandyJo3104 It sounds like some water has unfortunately got in. You will need to contact Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes