Fitbit showing calories burned for future tuesday

[Cloe284]

I think I tried to log a workout last Tuesday when my fitbit flex stopped working and put it for this week (future), but then deleted it.   I just noticed today that it is saying I burned calories Tuesday July, 23.  I cannot figure out how to delete it and I do not see any exercises logged for that date.   I cannot replicate the issue on the website (just on my app). 

[YojanaFitbit]

I'm glad to see you here in the Forums, your comments are very important for us @Cloe284! 

Thanks for explaining what you did last Tuesday. I think that the value that you see on your Fitbit account is your estimated calorie burn for that day. We usually burn calories even if we have been sedentary and the Fitbit account gives an estimated number for those days too. It is estimated taking in count your calorie burn based on your age, gender, height and weight.

Fitbit devices have a finely tuned algorithm for step counting. Fitbit provides takes into account your BMR, the activity recorded by your tracker and any manually logged activities.

In your online Dashboard on the computer you can get more information and details about your calories and steps. Choose the option Log > Activities > Calories burned.

In case that you've logged in future activity, you will see it there. You can delete it by clicking or tapping on the trash can next to the "View Details" option.

If you need more help! It's great to have you in the Community! 

[Cloe284]

Thank you. But as mentioned In my initial post, I cannot get the error to duplicate on the website.  I followed your directions to make sure I did it right before I asked for help, and it still doesn’t show up on the website but IS showing up on the app.

[YojanaFitbit · Accepted solution]

Hi @Cloe284, thanks for getting back with those screenshots. You're right, it looks like it didn't update the information on the Fitbit app. Can you please force quit the app? You can also try to log out/in. This is not normal behavior.

Keep me posted.  

[Cloe284]

THANK YOU! That was a lot easier to fix than I thought.  Force quitting did nothing but logging out and back in worked. 🥰. 

On a different note, is there a thread started to suggest being able to tap on steps and delete them in the app without having to override with driving mode? 

[YojanaFitbit]

Hi @Cloe284! You're welcome. It is always a pleasure take care of our happy Fitbitters. Please feel free to come back at any time, our desire is to take care of each one of the members of our family. 

Please cast a vote for these ideas and leave a comment to show support for them. Since this is a newly launched feature, we're always interested in ways to improve the product! Thanks for your feedback. 

About your inquiry, check this feature suggestion: Manually Delete Steps & Floors Feature. For anything else you would like to see implemented in this feature for the future, consider visiting our Feature Suggestions board. 

Have you checked our Discussions board? If you're into Fitbit and fitness you may enjoy other users' comments. Check this board  Looking for Fitbit Friends? Find some here! And have some fun interacting with other users! 

Keep stepping around in the Forums!