help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit shows time only -- swiping and pushing button does nothing.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-17-2019 05:40

‎07-17-2019 05:40

The unit simply stopped yesterday. It seems to be charged, since the time is correct, but no other functions are available. Swiping or pushing the side button does NOTHING.  Is there a solution?  Thanks.

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎07-18-2019 02:00

‎07-18-2019 02:00

Hi @nclady519  Try restarting the device several times. If that doesnt fix it please come back here.

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes

‎07-18-2019 04:33

In response to NellyG

‎07-18-2019 04:33

Thank you -- that did it!

Best Answer
0 Votes

‎07-18-2019 05:21

In response to nclady519

‎07-18-2019 05:21

That is great news! I hope it keeps behaving.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes