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Fitbit won't come on

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‎01-23-2022 21:37 - last edited on ‎12-18-2022 22:58 by Fitbit Moderator

‎01-23-2022 21:37 - last edited on ‎12-18-2022 22:58 by Fitbit Moderator

my Fitbit Inspire 2 won't come on, the battery is not dead because when I charge it, it shows my battery at 51%, but I cant turn it on.

I think it is locked. how can I fix this?

 

 

 

Moderator edit: format

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1 REPLY 1

‎01-28-2022 11:39

‎01-28-2022 11:39

Hi, welcome to the Fitbit Community forums, @chimdi. 

 

Thank you for sharing all these details about the inconvenience you've been having with your Inspire 2 device. 

 

I've been informed that you already contacted the Customer Support team for further assistance with this and it seems they've provided you with some instructions. In this case, they will let you know how to proceed. 

 

Have a good day. 

Davide | Italian and English Community Moderator, Fitbit


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