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Fitbit wont let me log in/create new account in app.

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‎12-27-2022 08:52

‎12-27-2022 08:52

When I try to connect my fitbit to my phone, it took me to the app which I downloaded. From there I tried to log in. It doesn't go past the user verification page. There's no toasts saying I inputted a wrong password or email, I've reset my password to see if that was it. It hasn't changed.

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‎12-29-2022 18:09 - last edited on ‎06-30-2024 03:17 by Fitbit Moderator

‎12-29-2022 18:09 - last edited on ‎06-30-2024 03:17 by Fitbit Moderator

@Lorkhan  A warm welcome to the Community! Thank you for your message. 

Have you tried to log in on the online Dashboard (fitbit.com)

If so what error message do you get?

What phone and OS version are you using?

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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