Fitbit wouldn't sync, logged me out (and won't log me back in) and now won't pair

[EmIntoFitness]

I've read a whole bunch of posts about these issues, and i'm struggling to get any suggestions to work.

I'm on a Samsung galaxy S7.

First it stopped syncing, and when I manually tried to sync it gave me a pink/red circle with an exclamation point in it. Then it booted me out of the app, and when I try to log on it says "Fitbit.com is unavailable. try again later" or "No internet connection". I tried to fix it by turning off bluetooth and it unpaired it, and will not pair again.

Things I've tried:

• Resetting my fitbit itself
• Clearing the app cache
• Restarting my phone
• Uninstalling and reinstalling the app
• Trying to log in on data instead of wifi
• turning off blue tooth
• Having wifi and bluetooth off at the same time
• Resetting my router

What else can I do? I've only had the device for just over a week, maybe two weeks. I've seen so many posts with similar issues and I'm feeling disheartened.  

[tomadda]

same issue...got message saying website unavailable try later...had another message that said down for maintenance...

[EmIntoFitness]

Okay, so is that fitbit's maintenance message then?

[Pws2325]

Same, except I’m on an iPhone. I’ve had so many issues the last few weeks I think I need to get a different tracking device 

[HeatherRoseJ]

Me to, I talked to tech support and they just said keep trying....grrrr

[PaulR9999999999]

It just started for, trying all the suggested steps and nothing.

The stupid thing is if I intentionally put an incorrect password in, it returns with a bad user/password message. If I put the correct password i get the fitbit.com is unavailable message.

So it is obviously connecting far enough to check login credentials

[Laaandstuff]

I could have written this post except I just got my fitbit two days ago. Please help with this issue. 

[PaulR9999999999]

mine has just started working agin