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Flickering inspire HR screen

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‎06-08-2020 09:48 - last edited on ‎06-14-2020 13:03 by Fitbit Moderator

‎06-08-2020 09:48 - last edited on ‎06-14-2020 13:03 by Fitbit Moderator

went swimming with my inspire hr and now the face won't stop flickering using up battery, tried soft reset didnt work, tried hard factory reset still didn't work. Received as a Xmas gift.

 

Moderator Edit: Clarified subject

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‎06-14-2020 13:02

‎06-14-2020 13:02

Hi @Kapangpangan, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for trying some troubleshooting steps before to posting over here. Let me share with you that our Customer Support team was contacted on your behalf to provide you with further assistance regarding the difficulties you're currently experiencing. That said, please keep an eye on your email inbox because they'll be in touch with you pretty soon. 

 

In the meantime they contact you, let me know if you have any additional questions. 

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‎07-11-2020 22:02

In response to RicardoFitbit

‎07-11-2020 22:02

I have the same issue.  It dies within 1 hour and then when put back on charger tells me it’s full battery.  This is happened for the last 2 months

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