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Frozen screen on Inspire HR

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‎02-04-2020 12:57 - last edited on ‎02-05-2020 09:07 by Fitbit Moderator

‎02-04-2020 12:57 - last edited on ‎02-05-2020 09:07 by Fitbit Moderator

my screen has frozen and whenever i try and swipe it won’t let me and when i try to restart is it won’t do anything 

 

 

Moderator edit: updated subject for clarity

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‎02-05-2020 10:50 - last edited on ‎03-20-2025 07:14 by Fitbit Moderator

‎02-05-2020 10:50 - last edited on ‎03-20-2025 07:14 by Fitbit Moderator

@SabinaJ Welcome! It's good that the community is growing! 

Let me help you with your frozen screen on your Inspire HR and thank you for troubleshooting this issue. You could try changing the clock face on your device by following these instructions.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎02-05-2020 11:10

In response to AlvaroFitbit

‎02-05-2020 11:10

Im having the same problem but I've unpaired mine to see if it will work but now i can't pair it back up. Should i just let mine die and see if it will work?

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