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Frozen screen on community friends

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‎09-12-2019 00:03

‎09-12-2019 00:03

Dashboard is working. But community friends is not updating.

 

 

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‎09-13-2019 12:46 - edited ‎01-01-2020 12:35

‎09-13-2019 12:46 - edited ‎01-01-2020 12:35

Hi @Molly001, welcome to the Fitbit Community Forums. 🙂

 

Thanks for sharing this information with us. Can you please confirm that your Fitbit app and phone are up to date, force quit the app and try again. You can also try to log out from the Fitbit App and log back in.

 

Is this the first time that this happens to you? I'd like to have an screenshot of what you can see from your end. Can you send one?

 

Keep me posted. 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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‎09-13-2019 12:46 - edited ‎01-01-2020 12:35

‎09-13-2019 12:46 - edited ‎01-01-2020 12:35

Hi @Molly001, welcome to the Fitbit Community Forums. 🙂

 

Thanks for sharing this information with us. Can you please confirm that your Fitbit app and phone are up to date, force quit the app and try again. You can also try to log out from the Fitbit App and log back in.

 

Is this the first time that this happens to you? I'd like to have an screenshot of what you can see from your end. Can you send one?

 

Keep me posted. 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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