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Getting my Inspire HR to work

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‎05-09-2021 20:22 - last edited on ‎05-10-2021 04:48 by Fitbit Moderator

‎05-09-2021 20:22 - last edited on ‎05-10-2021 04:48 by Fitbit Moderator

I have been given a brand new inspire hr for mothers day and setting it up has been driving us nuts. We have installed the App on my lap top. It is telling me it is connected to the device but the device is just scrolling www,fitbit setup continually across the screen with the logo above and no data is being transmitted. Any help please!

 

 

Moderator Edit: Clarified subject

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‎05-10-2021 04:47 - last edited on ‎07-25-2023 11:29 by Fitbit Moderator

‎05-10-2021 04:47 - last edited on ‎07-25-2023 11:29 by Fitbit Moderator

@fran617 I hope you're doing well!

Sorry to hear about this. The setup should be done via the Fitbit app. Please follow these instructions to set up your tracker.

I also moved your post to the correct board.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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