Giving up on the InspireHR/Fitbit

[Nina5000]

Just wondering if others have had as many problems with their Fitbit as I have had. I own two, one is mine and one is my daughters and neither have ever functioned consistently or reliably. I spend more time re-starting, updating, un-installing, re-installing, and troubleshooting than I do using the device. Even tracking steps isn’t accurate. I honestly don’t even want a replacement because I have no confidence in the product. If anyone else is dealing with the same issues, you are not alone. 

[skshowell]

Yes, I'm having the very same problems and I'm tired of spending so much time trying to fix it!

[Montaukgal]

My InspireHR died completely after being charged & is out of warranty! I called support to no avail— they sent a 35% off coupon which is useless! 👎😢 Everytime I added a product to my basket it would come back that the coupon couldn’t be used!! There was not one product the coupon was good for! A call to Support was useless with no reason why! I am disgusted with poor Customer Support! Prices on their website are the same at Amazon, Best Buy, Walmart, Target etc   How was giving a useless coupon good customer support?!!!

[Lfruh]

Wonder if they even read these complaints 

[Zavana]

Have you gone into your settings? I think you can change how the Fitbit determines your active minutes. I haven’t played around with those settings, as I don’t personally track my active minutes. 

[Zavana]

I’ve had mine for almost two years, and I haven’t had any issues, other than I can tell my battery is going. It has to be charged more often now—probably every 3-4 days.

[Spostma75]

I am having similar issues.  Mine will be 2 yrs old in March and I am currently needing to charge a couple times a week, especially when I am more active.  It used to last at least a week.  Hoping the 'ole girl will live for at least another 3-6 months so I can plan for buying something new. 🙂

[Montaukgal]

Sent from Yahoo Mail for iPhone

[HRiscrappy]

I had a great fitbit before but this one is a piece of crap.  The steps, active minutes everything is constantly wrong.  I never had issues before with my Fitbit HR. when it started burning my wrist I contacted them to get anew one. I expected to purchase it as mine was 2 years old. They insisted i return it and then it took two months to get a response and then they sent this piece of crap to me.  I really want what I had but they don't make it anymore and now I know why this one was free.....  Can someone one tell me what is the closest replacement to the original Fitbit HR???

[Xray1]

Battery started to get down to 3 days on my Charge 3 - so I "upgraded" to Inspire 2  Same thing is already happening in the Inspire. I have trouble figuring out how to change settings...  For 3 months now this thing (Inspire 2)  has never been able to track my sleep.  Time for a better product... looking into another brand.

[nvtx]

no  I dont think  I have  gone through  2 inspires  and  now a versa  3 going to  check out  another  fitness  tracker  tired of spending  a lot of money  for  something that  works  less  than  a  year