help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

HR chart not displaying and pace not showing for all kilometers

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-04-2019 00:22

‎07-04-2019 00:22

ScreenshotPlease see picture attached. Exercise was tracked using the inspire hr and I had my phone with me. I did 5.8km but the pace only shows like I did 4.99 and the HR chart is not there. 

 

I tried rebooting phone and logging in and out of the app with no effect. Thank you

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎07-04-2019 00:24

‎07-04-2019 00:24

I don’t think the picture worked so posting link below:

http://tinypic.com/r/11snk1i/9

Best Answer
0 Votes

‎07-05-2019 15:19

In response to Jimmch

‎07-05-2019 15:19

Bump. Anyone?

Best Answer
0 Votes

‎07-07-2019 04:40

In response to Jimmch

‎07-07-2019 04:40

Quite disappointed that nobody from fitbit is responding - what does it take to get their attention?

Best Answer
0 Votes