He inspire frozen

[Chelle400]

My inspire hr is not responding to touch no matter how often I restart it. It's not even a year old. Any advice or help would be amazing. I'm now not able to track any of my workouts which is beyond frustrating. 

[DramaQueenDiva]

Hi @Chelle400,

I think you can reset the device by pressing the button on the side for five seconds after you plug it into a computer.

[Chelle400]

Yeah, I've tried that a bunch of time already and it's still the same.
Doesn't seem to fix the issue. Still frozen on the clock face and won't
swipe up or down to the features.

[Chelle400]

I've tried this ready a bunch of times and still no luck. Still frozen on the clock face and won't swipe up or down to the features. Don't know how to fix this. Thanks anyway