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Heart rate monitor not catching high BPM

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‎02-29-2020 07:05

‎02-29-2020 07:05

My Inspire HR does a great job of tracking up to around 120bpm. But when my heart rate goes higher the tracker will continue to show 120ish counts.  Example on a peak exertion my heart rate will be in the 150-160 zone (as measured by my counting beats or by the treadmill hrm) the inspire will only show 122. I have checked it at lower heart rates and it is spot on.  Anyone else have this issue?  Fixes?

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‎03-01-2020 10:37 - last edited on ‎01-22-2025 06:14 by Fitbit Moderator

‎03-01-2020 10:37 - last edited on ‎01-22-2025 06:14 by Fitbit Moderator

@Phxmike Welcome to the Fitbit Community! I hope you're doing well!

Let me help you with your heart rate reading. I suggest you clean the back of your device with cotton and rubbing alcohol and restart it. Turn the heart rate off, save and sync then turn it on save and sync again. Also check these tips to improve the heart rate reading on your device.  

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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