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Heart rate monitoring

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‎02-14-2020 23:05

‎02-14-2020 23:05

My Fitbit has stopped reading my heartbeat for last 3 days and I don’t know how to reset it? Any ideas? 

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‎02-15-2020 00:31

‎02-15-2020 00:31

Hi @Vickster1607  Try restarting the tracker several times. If that doesnt fix it go to the Settings app (swipe down and then scroll down to settings) and check that Heart Rate is still turned on. If it is the turn it off, restart your tracker again and then turn HR back on. If it still wont measure heart rate you will need to contact Support.

Restart your tracker  

Fitbit Support  

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎02-15-2020 00:51

In response to NellyG

‎02-15-2020 00:51

Thanks
I saw a previous post on here and advises go to settings ....It was switched off! 🤦🏻‍:female_sign: All good now 👍
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‎02-15-2020 01:38

In response to Vickster1607

‎02-15-2020 01:38

🤣 Be nice to know how things get switched off sometimes, but they do! Glad it is working again 👍

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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