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Heart rate tracker not working on Fitbit Inspire HR

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‎08-22-2020 11:46

‎08-22-2020 11:46

Can anyone give me any ideas why my Fitbit Inspire HE stopped tracking my heart rate on 19th July? Am I now without pulse? Am I dead? My device is still under guarantee as I have only had it since Christmas 2019...

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‎08-22-2020 11:47

‎08-22-2020 11:47

HR...I meant HR...

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‎09-20-2020 05:32

‎09-20-2020 05:32

Have had mine since spring 2020. Mine now isn't tracking for long periods during the day. Apparently I'm dead occasionally. I understand variables that impact accuracy and have addressed those possible issues. Any help on how to fix the problem other than my resting heart rate is insanely good at 0?

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‎09-23-2020 23:57

In response to Pastfuterart

‎09-23-2020 23:57

Hi, have you managed to resolve your current issues with your Fitbit? I cant get through on their helpline and Argos, where I purchased from, are unwilling to help, they say it's Fitbit responsibility as I've had my device over 30 days. It is still under a years guarantee BTW. 

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