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Help my tracker won’t download my sleep info...

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‎05-18-2020 16:23

‎05-18-2020 16:23

Up to today, every morning I would sync my Fitbit and check my sleep. It has been giving me trouble syncing, but today it synced easily, but it won’t give me my sleep data. I’ve tried turning off Bluetooth and re syncing, and closing the app and re syncing.  Help, I’m not sure what else to try.

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‎05-19-2020 08:38

‎05-19-2020 08:38

A couple of things users have noticed 

Syncing to soon after waking up sometimes will not detect a sleep. Try a second sync after a few minutes.

Sometimes the server is busy and the app was unable to refresh its data. Try a second sync in a few minutes.

Hopefully the missing sleep has been found by now @EAJanette 

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