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High step count recorded during sleep-Inspire 2

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‎04-26-2022 05:56 - last edited on ‎12-18-2022 22:36 by Fitbit Moderator

‎04-26-2022 05:56 - last edited on ‎12-18-2022 22:36 by Fitbit Moderator

Twice my fitbit recorded a very high step count during sleep. In both instances, the step count was recorded between 12:15 AM and 12:30 AM. The last step count recorded last night was 6048 steps, which I did not do.  Is this an issue with the Inspire fitbit or with the software program? Thanks for the help 🙂 

 

Moderator edit: updated subject for clarity

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‎04-28-2022 19:40

‎04-28-2022 19:40

Welcome to the Fitbit Community, @April2022.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Inspire 2. Thank you for the information provided.

 

If you haven't done so, please restart your Tracker by following these instructions. Give it another try to see if the issue was resolved.

 

You can negate the extra data by manually logging a driving activity. For instructions, please visit this article and open the menu "How do I delete steps and floors in the Fitbit app?".

 

Have a nice day.

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