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How do I clean the back of my Inspire 2?

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‎05-14-2024 18:57 - last edited on ‎05-20-2024 03:07 by Fitbit Moderator

‎05-14-2024 18:57 - last edited on ‎05-20-2024 03:07 by Fitbit Moderator

I need to clean the back of my Inspire  and I heard alcohol is not good. IS that true? I know Cetaphil is for the band but what do you use on the back connections?


Moderator Edit: Clarified subject

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‎05-14-2024 22:52

‎05-14-2024 22:52

Hi @Debbug I've had a Fitbit for over ten years and if the back of the pebble is really dirty, I use rubbing alcohol, followed by a damp washcloth. I've had no issues using this method over the years. Sometimes there will be a build up of skin oils or skin flakes that get in the crevices, so I will use a soft toothbrush to clean that out, followed by a qtip with alcohol on it, then a wipe of the washcloth. The alcohol never stays long on the Fitbit, as I wipe it off quickly and it seems to clean the surfaces just fine. I've had different styles of Fitbit products, too.

Stepping in the U.S.A. since September 2013. Android 14

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